Ford models rank highest in the entry midsize and SUV segments and Toyota models rank highest in the premium midsize and MUV/MPV segments.

The study measures the dependability of three-year-old vehicles, ranks vehicles in 10 segments and examines more than 150 problem symptoms across nine categories. Overall dependability is based on the number of problems reported per 100 vehicles (PP100), with lower scores indicating a lower rate of problem incidence and higher long-term vehicle quality.

The Ford models lead in two segments, with the Ikon ranking highest in the entry midsize segment and the Endeavour leading in the SUV segment. The Toyota models also lead in two segments, with the Corolla  ranking highest in the premium midsize segment and the Innova ranking highest in the MUV/MPV segment. The  Maruti Suzuki Zen leads in the compact segment and the Honda City ranks highest in the midsize car segment.

The study also finds that in 2009, vehicle dependability across the auto industry in India averages 290 PP100, which is an improvement of 41 PP100 from 2008.
 
Among the key problems experienced by owners, the most frequently reported problem is doors squeak/abnormal noise. Additionally, even though excessive fuel consumption remains among the top 10 problems across all vehicle segments, the industry has improved most in this problem area compared with 2008.
 
Courtesy: J.D. Power Asia Pacific

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Posted by Naresh Koshti on 29 May, 2009 11:23:51 AM IST #